Privacy Policy

Pacific Legal Group

Last Updated: 7/3/26

Pacific Legal Group (“Pacific Legal Group,” “the Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website located at [insert website URL] (the “Site”), how we use and protect that information, and the choices available to you.

By using this Site or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site or provide us with your personal information.

Important Notice Regarding Legal Communications

Pacific Legal Group is a law firm, but contacting us through this Site does not create an attorney-client relationship. An attorney-client relationship is formed only after we have completed a conflict check, agreed in writing to represent you, and you have signed an engagement agreement.

Please do not send confidential, sensitive, or incriminating information through our contact forms, email, or other unsecured channels until an attorney-client relationship has been established. Information you submit before we agree to represent you may not be protected by attorney-client privilege. If you have an urgent legal matter, please call us directly at 801-877-3090.

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you interact with the Site, including when you complete our Free Case Evaluation Form, contact us by email or phone, or otherwise communicate with the Firm. This information may include:

  • First and last name
  • Email address
  • Phone number
  • Your client status (new or existing)
  • The contents of any message, inquiry, or description of your legal situation you choose to share
  • Any other information you decide to include in your communications with us

Because we handle matters that may involve criminal defense, family law, bankruptcy, immigration, personal injury, probate, and related areas, the information you share may be sensitive in nature. We ask that you share only the information needed to schedule a consultation until representation is confirmed.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including:

  • Your IP address and general geographic location
  • Browser type and device information
  • Pages you view and links you click
  • The date and time of your visit
  • The website or source that referred you to our Site

We use this information to operate the Site, understand how visitors use it, and improve its performance.

Information From Third Parties

We may receive information about you from third-party services we use, such as our call answering service, analytics providers, and platforms that host reviews or content connected to our practice.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested information about our legal services
  • Evaluate potential representation and perform conflict checks
  • Schedule consultations and communicate with current and prospective clients
  • Operate, maintain, and improve the Site
  • Analyze Site traffic and usage trends
  • Comply with legal, regulatory, and professional responsibility obligations
  • Protect the rights, property, and safety of the Firm, our clients, and others

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to function properly and to help us understand visitor activity. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not work as intended.

We may use analytics tools, such as Google Analytics, to collect and analyze information about how visitors use the Site. These tools may use cookies to gather usage data. To learn more about how Google collects and processes data, visit https://policies.google.com/technologies/partner-sites.

Third-Party Services and Links

Our Site may include links to third-party websites and content, including social media platforms such as Facebook and YouTube, and platforms that display client reviews such as Google. This Privacy Policy does not apply to those third-party sites and services. We are not responsible for the privacy practices or content of any website we do not operate. We encourage you to review the privacy policies of any third-party site you visit.

How We Share Your Information

Pacific Legal Group does not sell your personal information. We may share your information only in the following circumstances:

  • Service providers. With vendors who perform services on our behalf, such as our call answering service, website hosting provider, and analytics providers, and who are permitted to use the information only to provide those services.
  • Legal and professional obligations. When required by law, court order, subpoena, or applicable rules of professional conduct, or when necessary to protect our legal rights.
  • Business transfers. In connection with a merger, acquisition, or sale of firm assets, subject to applicable confidentiality obligations.
  • With your consent. When you direct us to share information or otherwise consent to the disclosure.

Nothing in this Privacy Policy limits the professional obligations of confidentiality that we owe to our clients under the Utah Rules of Professional Conduct.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information you transmit to us, and you provide such information at your own risk.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, to comply with our legal and professional obligations, resolve disputes, and enforce our agreements. Retention periods for client matters are also governed by applicable law and professional recordkeeping requirements.

Your Choices and Rights

You have choices regarding the personal information you share with us:

  • You may decline to provide information, though this may limit our ability to respond to your inquiry.
  • You may opt out of receiving non-essential communications from us by following the instructions in those communications or by contacting us directly.
  • You may adjust your browser settings to manage or disable cookies.

Depending on where you live, you may have additional rights under applicable state privacy laws, such as the right to request access to, correction of, or deletion of certain personal information we hold about you. To make a request, contact us using the information in the “Contact Us” section below. We will respond consistent with applicable law. Please note that our obligations of confidentiality to clients and certain legal recordkeeping requirements may limit our ability to delete or alter some information.

Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for how to respond to these signals, our Site does not currently respond to Do Not Track signals.

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Pacific Legal Group 86 N University Ave Ste 300 Provo, UT 84601

New Clients: 801-877-2080 Existing Clients: 801-788-4122 Criminal Defense Hotline (24/7): 801-877-3090